Purpose

Provide Resident Opportunity and Self-Sufficiency (ROSS) staff and managers with the tools to understand just what it takes to assist a family in moving to economic stability or help elderly persons and persons with disabilities to maintain their housing assistance as long as needed. This two-day training comprehensively covers the ROSS basics, including a variety of topics such as essential steps in creating ROSS policies, coordinating with housing management, and making ROSS cost-effective for the PHA. The course material also delves into key self-sufficiency strategies, community collaboration, resources and referrals, creative FSS programs, program assessment, and case studies.

Learning Outcomes

Upon completion of Resident Opportunity and Self-Sufficiency (ROSS), you should be able to explain and apply HUD regulations and guidance in order to successfully design and manage a ROSS program.

Day One

• Know key steps in starting a ROSS program
• Identify essential behaviors necessary to establish trust within the PHA, with residents in housing, and with service partners in their community
• Develop a basic action plan for starting a new or current ROSS program
• Evaluate housing authority, ROSS program, and community needs
• Map their current and future network within the PHA, the resident groups, and their community
• Form future ROSS support groups for feedback, best practices, and technical assistance

Day Two

• Understand critical stages of collaboration and team building that lead to effective partnerships
• Describe community service provider networks
• Identify and coordinate resources and referrals
• Understand basic details needed to track and report to the PHA and HUD on their service activities and outcomes
• Describe best practices in ROSS program evaluation and cost containment

Seminar #101-016

AGENDA: View the agenda
METHOD: A group-live seminar featuring PowerPoint, case studies, group discussion, course books, worksheets, and Q&A
LENGTH: Two days
AUDIENCE: ROSS coordinators, ROSS case managers, FSS coordinators, resident services coordinators, resident services managers, and supervisors of these staff
PROGRAM LEVEL: Intermediate
PREREQUISITES: Basic knowledge of the ROSS program
ADVANCED PREPARATION: None